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Terms & Conditions

Welcome to Tia. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our platform or making a purchase, you agree to these Terms. Please read them carefully before using our services.

1. Eligibility

  • You must be at least 18 years old to use our website or make purchases.

  • By using Tia, you confirm that you can enter into legally binding contracts under applicable law.

2. Products & Orders

  • All products listed on our website are subject to availability.

  • We reserve the right to refuse, cancel, or limit any order if fraud, error, or misuse is suspected.

  • Product images are for reference only. Actual colors, materials, or finishes may vary slightly.

3. Pricing & Payments

  • All prices are displayed in [Insert Currency, e.g., INR] and include applicable taxes unless otherwise stated.

  • We reserve the right to update prices at any time without prior notice.

  • Payments must be made via approved payment gateways (credit/debit cards, UPI, wallets, net banking, etc.).

  • We do not store your full payment card details; transactions are processed through secure third-party providers.

4. Shipping & Delivery

  • Orders will be shipped to the address you provide at checkout.

  • Delivery timelines are estimates; delays may occur due to logistics or external factors.

  • Risk of loss passes to you once the order is shipped.

5. Returns, Refunds & Exchanges

  • We accept returns/exchanges within [insert number of days, e.g., 7–10 days] of delivery, provided items are unused and in original condition with tags.

  • Refunds (if applicable) will be processed to the original payment method after inspection.

  • Shipping costs for returns may be borne by the customer unless the return is due to our error (e.g., defective or incorrect item).

  • Certain products (e.g., clearance, customized items) may not be eligible for return.

6. Intellectual Property

  • All content on the Tia website—including logos, product designs, text, graphics, and images—is our intellectual property.

  • You may not copy, reproduce, distribute, or modify any content without prior written consent.

7. User Conduct

You agree not to:

  • Use our website for unlawful or fraudulent purposes.

  • Interfere with the website’s security or functionality.

  • Upload harmful material such as viruses, malware, or offensive content.

8. Limitation of Liability

  • Tia shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability is limited to the amount you paid for the product in dispute.

9. Privacy & Data Protection

  • Your personal information will be processed in accordance with our Privacy Policy and India’s Digital Personal Data Protection Act, 2023.

  • By using our website, you consent to such processing.

10. Termination

We may suspend or terminate your access if you violate these Terms or engage in unlawful activity.

11. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.

  • Any disputes shall be subject to the jurisdiction of courts located in [Insert City, e.g., Chennai, Tamil Nadu].

12. Contact Information

For questions about these Terms & Conditions, you may contact us at:

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